Novum Hotel Hagemann Hamburg Hafen

Not in the centre of the city, however you can reach it by Veddel train station and then bus 13 - which stops right outside. It is in an area that might not appeal at first when you arrive, the area has a lot of graffiti. However once you go around the back and enter the hotel it is a different story, warm and snug with a good restaurant. Two supermarkets nearby and plenty of restaurants. It is possible to walk into town along the levee bank but easier to go by bus 13 and train, especially with luggage. We enjoyed our stay there, especially helpful Tony in the restaurant. The room was spacious and clean. The only downside is that the smokers stand right outside the main entrance, so you have to take a deep breath, walk through the fug of smoke and enter the hotel. If they could move the smoking area further away (eg 1 km) that would be better.

The afternoon/evening receptionist was very friendly and helpful. The breakfasts were good with delicious rolls and fresh fruit salad. Guests are given the choice of having their room serviced or a free bottle of water.

The room was excellent with 2 Balconies, clean and quit! friendly stuffs. Breakfast was good but not excellent.

Very spacious and clean room. The kitchen had the plates and utensils to cook.

Very nice, clean, warm and quiet room The hotel was quiet and there was no noise from the street. The heater in the bathroom made it possible to dry towels Good breakfast Lots of bars & restaurants & shops nearby